Skip to Content
User Experience Mapping
book

User Experience Mapping

by Peter W. Szabo
May 2017
Beginner
352 pages
8h 23m
English
Packt Publishing
Content preview from User Experience Mapping

Using the mental model map

The mental model map helps us to find new ways to support our users. To be able to do this, we need to place the existing solutions on the mental model map, and ask the question can we create something that would make the user's life better, happier or easier in this mental space?

Another use of the mental model map is to improve existing solutions. For example, based on this mental model map, the search should include aggregated reviews of the cars at the results page, while detailed specifications, cost breakdown, and insurance on the car details page. It should enable easy side-by-side comparison. The personal preferences might suggest an add to favorites feature, while the look and feel might be enhanced with ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Mapping the User Experience

Mapping the User Experience

James Kalbach
User Experience Design

User Experience Design

Satyam Kantamneni

Publisher Resources

ISBN: 9781787123502