The design process can be summarized in three simple steps: learn about the problem, explore possible solutions, and verify the solutions that work in practice.
The following chapters will elaborate on those steps to detail specific activities that can help you move through the process:
- Research: You cannot solve a problem if you don't understand it well. Learning about your users, their needs, and motivations is essential in order to solve their problems. Research techniques will help you get this knowledge and analyze it.
- Explore ideas: Given a problem, there is no single possible solution. Problems involving people normally have many potential solutions. Innovative ideas can be found quickly with an exploration ...