Card sorting
Similar to the affinity diagram process, the card sorting method tries to find the relationships that the participants find between a set of topics. It will help us improve the findability in our web or app solutions.
We can distinguish three versions of this method: open, closed, and reverse, also known as Tree Testing. We will talk about the two first here, and we will look at Tree Testing later in the chapter. Both the open and closed versions consist of participants arranging a set of cards--each representing a different concept--into groups. The main difference between the open and closed versions is that in the open version, the participants name the groups after grouping the cards while in the closed version, the participants ...
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