December 2010
Intermediate to advanced
406 pages
10h 29m
English
Content preview from Human-Computer Etiquette
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15
2
as Human–Computer
interaCtions Go Global
HELEN ALTMAN KLEIN,
K ATHERINE LIPPA, AND MEIHUA LIN
We have become accustomed to interacting with computers. ey
give us daily weather forecasts and help us keep in touch with friends
and family globally. ey deliver references, digital articles, and
newspapers and allow virtual teams to work together from oppo-
site sides of the globe. Computers even provide embodied agents to
guide us through dicult procedures or teach us to speak Japanese.
ey allow us to shop for products in distant countries and have
ready access to cash on city streets almost everywhere. Human–
computer interactions are a part of our lives, mediating communica-
tion, providing instruction and support, and serving as gatewa ...
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