Human-Computer Etiquette

network operations 175

taken primarily from the literature on human–human interactions

that may inuence automation reliance. Understanding when and

why individuals and teams will tend to rely or not rely on automaton

is an important factor in designing systems and training programs

that promote collaboration among humans and automation. At its

Table7.1 Review of HME Claims

HME CLAIM EVALUATION OF HME CLAIM FUTURE RESEARCH FOR HME CLAIM

Etiquette is

implicit,

complex,

implies a role,

and even

conveys

intention.

• With limited information, people

expect automated decision aids

to outperform humans.

• Counterintuitively, these

expectations may ...