December 2010
Intermediate to advanced
406 pages
10h 29m
English
Content preview from Human-Computer Etiquette
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antHropomorpHism and soCial robots 241
behavior aects people’s perceptions of the robot and their willingness
to comply with its instructions. Related to this, Burgoon et al. (2000)
reported that the amount of anthropomorphism reected in a com-
puter’s design aects its credibility with human users and the extent to
which humans consider computer output in decision-making tasks.
Human–human interaction may inform specic etiquette expecta-
tions that can be extended to human–robot interaction, dependent
upon the degree of anthropomorphism of the robot. It is possible
that a robot can use certain social signals to initiate and maintain
interaction with a human in a social and comfortable manner. Kanda
et al. (2007) investigated human responses ...
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