338 Human– Computer etiquette
white lists based on channels. It does not reject ISP controlled lists,
but just lets users make their own choices as well. List maintenance,
a problem for centralized lists, occurs easily at the local level as every
sent message implies an open channel and every rejected message
closes a channel. Users naturally opening and closing channels in nor-
mal e-mail use eectively dene their local lists. Channel e-mail gives
e-mail users a choice they should have had in the rst place.
13.1.4.6 Feasibility Challenge e-mail systems already use a three-step
send–challenge–resend protocol. e challenge “Captcha” question is a
task supposedly easy for people but hard for computers, like to read a
blurry word. A sender