December 2010
Intermediate to advanced
406 pages
10h 29m
English
Content preview from Human-Computer Etiquette
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Computational models oF etiquette and Culture 73
4.6 e Impact of Etiquette on Performance
in Human–Computer Interactions
If people do perceive statements from computers to be polite or rude
in much the same way as they view similar statements from people,
does this matter? Does it aect their performance in terms of reac-
tion time, compliance, work load, or other important dimensions? We
assessed the impact of etiquette on human performance in a study
sponsored by the U.S. Air Force Research Laboratory.
We hypothesized that utterances from computer agents that deviate
greatly from the expected level of redress will be perceived as either ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.