20 Human– Computer etiquette
Power distance refers to the relative evenness of the distribution of
power (Hofstede 1980). People high in power distance see and accept
a world of steep hierarchies and leaders who make decisions with lit-
tle input from subordinates. People in low power distance cultures,
including most Western nations, see a atter distribution of power,
and subordinates are more likely to express ideas and provide input
for decision making.
Context of communication. Cultural groups dier in the degree to
which messages are communicated explicitly (Hall and Hall 1990). In
low-context cultures, such as the United States and Germany, com-
munication is direct and messages are expressed primarily in words.
By contrast, in high-con ...