186 Human– Computer etiquette
etiquette will develop for the human– machine–human interactions
aorded by game-based systems, the following sections briey dis-
cuss communication, trust, and cohesion in the context of distributed
AAR and game systems.
8.4 Reconsideration of Classic Communications Models
When two or more individuals combine eorts to accomplish a shared
task, communication is central to their performance (Dickinson and
McIntyre, 1997; Morgan, Salas, and Glickman, 1993; Prinzo, 1998).
Laboratory and eld research with small teams and groups shows
that when communication is hindered or breaks down, performance
suers. is relationship has been noted in a variety of real-world
domains including:
• Medicine (Sexton, omas, and ...