A Service Dialog and Automation Workflow are a part of Automation, and are required if we need the catalog item to be seen in the Catalog.
- Navigate to Automation | Automate | Customization
- Click on Service Dialog, Choose Configuration, and Add a new Service Dialog, Once the service Dialog is added, we can then add the new tab, and finally a new element in the tab:
Although we are not doing anything with this checkbox yet, we can configure this to pass the user variables to the automation workflows.