RG

IN CONTEXT

FOCUS

Waste reduction

KEY DATES

1969 The Spittelau incineration plant in Vienna opens to burn trash collected from the city. The award-winning design means that the energy created can be used to provide hot water to a local hospital.

1931 Walter Shewhart summarizes his work on process quality control at Western Electric in his book Economic Control of Quality of Manufactured Product.

1994 In The Empty Raincoat, Charles Handy predicts the rise of telecommuting, whereby employees work from home to reduce office space.

1999 Salesforce.com and Google develop cloud computing. This foregoes the need to run expensive servers on which to store their ...

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