O'Reilly logo

The Handbook of Knowledge-Based Coaching: FROM THEORY TO PRACTICE by Diane Brennan, Leni Wildflower

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

chapter TWELVE

Conflict Management

Cinnie Noble, Edward G. Modell, and Diane Brennan

Interpersonal conflict is inevitable. How we manage conflict depends on our perspective and experience and how well we understand the particular dynamic we’re dealing with. Whereas for some, conflict is to be avoided, and even the thought of it evokes negative emotion, others view it as an opportunity or an adventure. The truth is that conflict impedes communication and can result in serious disagreement, deterioration of the relationship, legal action, and possibly violence.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required