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The Handbook of Knowledge-Based Coaching: FROM THEORY TO PRACTICE by Diane Brennan, Leni Wildflower

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COACHING AND PERFORMANCE MANAGEMENT

Performance management can be defined as a strategic, integrated approach to increasing organizational effectiveness by improving the performance of the people who work in organizations and developing the capabilities of teams and individual contributors. Managing performance is linked to increases in profit and employee satisfaction, as well as decreases in defects, waste, and rework (Armstrong & Baron, 2008).

Many organizations have now recognized the relationship between setting objectives and linking these objectives to organizational strategy. Performance management is the method for achieving this, utilizing multiple strategies that include cascading strategic and operational objectives and linking them ...

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