December 2017
Beginner
386 pages
9h 16m
English
Information Technology Infrastructure Library (ITIL) represents the foundation for IT service management. ITIL, a well-structured framework, consists of best practices that guide IT organizations in designing, implementing, operating, and managing IT services. All of these ITIL practices are presented in the form of publications. At the same time, these publications constitute the ITIL version 3 core books. In summary, ITIL enables you to tailor IT services to business needs, thus making IT an important driver in today's economy.
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