July 2018
Beginner
350 pages
8h 34m
English
Content preview from Hands-On UX Design for Developers
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Customer feedback surveys
Creating a good and useful customer survey form is not an easy task to achieve, even though it looks simple.
Besides all of the different questions that we can ask our users, we need to be careful to choose a proper way to approach the users. If we annoy them by showing the surveys everywhere around our product, they will get bored with it, and may even start disliking the product itself.
A simple method for collecting user feedback that you are probably familiar with is showing a simple slider or box at the bottom of a website after the user has finished a specific task or filled in a specific form.
Usually, this short survey contains questions about your experience when using a specific feature of the product, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.