September 2017
Beginner to intermediate
562 pages
13h 46m
English
book
Implementing Microsoft Dynamics 365 for Finance and Operations
by Rahul Mohta, Yogesh Kasat, JJ Yadav
Content preview from Implementing Microsoft Dynamics 365 for Finance and Operations
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Listen
As a first step in requirement gathering phase, you must listen to the customer on what they need/want to accomplish.
If you are a customer, you must ensure you convey all the business requirements to your Dynamics 365 solution advisor/partner/consultant. The business process owners are among the best to communicate requirements.
Some clients may seek external professional help with companies specializing in Business Process Reengineering (BPR) or the likes of the Big 5 consulting firms.
For any Dynamics 365 implementation, we recommend the following tools to make listening smoother:
- Questionnaire
- As-is business processes
- Calculations and examples
- Existing templates and formats
- A walkthrough of the existing system
Prepare questionnaires ...