Implementing Microsoft Dynamics 365 for Finance and Operations

Best practices in using CRP

Every methodology needs best practices as guiding stars in the implementation journey. The following are the best practices that we recommend for using CRP in Dynamics 365 initiatives/programs:

• Always have a big picture agreed upon for the entire future-state solution
• Use multiple conference room pilots for understanding and documenting business scenarios
• Get early feedback on the business scenario understanding
• Jointly work on the number of pilots needed
• Build multiple solution options and validate with stakeholders
• Progressively add scenarios through a series of CRP workshops to gain the stakeholder's acceptance
• Keep iterations short but still maintain the atomicity of each pilot
• While feedback is important ...