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Implementing Microsoft Dynamics 365 for Finance and Operations
book

Implementing Microsoft Dynamics 365 for Finance and Operations

by Rahul Mohta, Yogesh Kasat, JJ Yadav
September 2017
Beginner to intermediate
562 pages
13h 46m
English
Packt Publishing
Content preview from Implementing Microsoft Dynamics 365 for Finance and Operations

Best practices in post Go Live/support

We recommend the following best practices while managing support/issues in Dynamics 365 for Finance and Operations, Enterprise edition:

  • Always use VSTS sync with LCS BPM; this ensures end-to-end traceability
  • Leverage Dynamics 365 for Finance and Operations, Enterprise edition or LCS to raise any support issues
  • Issue should always be supported with information regarding its impact, symptoms, and task guides with steps and developer recording
  • Issue management should be done in VSTS until its closure and an issue should only be closed by the originator
  • Issue tracking should cover ownership assignments and artifacts linking with requirements, test cases, and other issues/bugs
  • Ensure a rigorous release and ...
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Publisher Resources

ISBN: 9781787283336Supplemental Content