September 2017
Beginner to intermediate
562 pages
13h 46m
English
book
Implementing Microsoft Dynamics 365 for Finance and Operations
by Rahul Mohta, Yogesh Kasat, JJ Yadav
Content preview from Implementing Microsoft Dynamics 365 for Finance and Operations
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The support phase
In the support phase of the project, the implementation team should address the following milestones:
- Support/sustenance plan
- Team spanning varied levels support needs
- Enhancement initiatives
- Good-to-have business needs from RTM
- Issue portal
- Ongoing training, roll out initiatives, and others
You should treat the aforementioned phases as a starting point, and we recommend that you leverage the CRP methodology concepts, PMI, and other useful resources to come up with your project-specific deliverables and milestones.