Implementing Microsoft Dynamics 365 for Finance and Operations

Training plan

Training planning is an essential part of ERP implementation. It is more important because you are training business users who are used to a different process or system, and are completely new to this new system and processes.

Put together a training plan that covers the following points:

• Understanding the audience: How quickly are your users likely to catch up with the changes? The training plan needs to be defined accordingly to support their transition.
• Train the trainers: Consultants train the trainer who the business superusers or internal business analysts. The idea is to train superusers through multiple rounds of CRP sessions, training and testing to get them up to speed on the system in order to be trainers. The trainer ...