
Reputed Credibility on the Web
People’s perceptions of Web credibility often center on reputed credibility, a
form of credibility that’s based on the endorsement or recommendation of a
third party. On the Web, reputed credibility shows up in the form of awards,
seals of approval, links, and endorsements from friends, among others. The key
elements that affect reputed credibility are shown in Table 7.8. (As with pre
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sumed credibility, no item in our studies decreased reputed credibility to any
practically significant extent.)
Table 7.8 Key Elements That Increase Reputed Web Credibility
1999 2002
The site displays an award it has won. +0.8 +0.3
The site ...