
requiring additional help from a human being, but being unable to get a refer
-
ral from the now-abandoned computer therapist.
Alone or in combination, the six factors outlined above give interactive com-
puting technology an advantage when it comes to persuasion. Said another
way, these factors put users of the technology at a relative disadvantage, and
this is where the ethical issues arise. These six areas provide a solid starting
point for expanding our inquiry into the ethics of persuasive technologies.
Intentions, Methods, and Outcomes:
Three Areas Worthy of Inquiry
Many ethical issues involving persuasive technologies fall into one of three cat ...