May 2012
Beginner to intermediate
376 pages
11h 16m
German
Content preview from PR im Social Web (O'Reillys Basics)Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Support per Twitter
Twitter ist ein ideales Instrument für den schnellen Support im Social Web. Die Einstiegshürden sind niedrig, die Geschwindigkeit hoch und man kann sowohl öffentlich als auch mit geschützter Direktnachricht miteinander in Dialog treten. Für die Direktnachricht ist es allerdings notwendig, dass sich die Gesprächspartner gegenseitig folgen. Die Twitter-Suche erlaubt zudem ein effizientes Monitoring nach Äußerungen zum Unternehmen oder zu Produkten. Abonnieren Sie eine solche Suche als RSS-Feed, werden Sie regelmäßig über Erwähnungen informiert. Das können sich Kundenservice-Teams zunutze machen und zeitnah auf die Kunden zugehen, die online ein Problem äußern.
Twitter als Service-Kanal wird inzwischen von einer ganzen Reihe von ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.