May 2012
Beginner to intermediate
376 pages
11h 16m
German
Content preview from PR im Social Web (O'Reillys Basics)Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mit Botschaftern den Dialog im Netz pflegen
Der Aufbau von zentralen Anlaufstellen für Kundenservice und Support im Social Web, wie wir es am Beispiel von Twitter, Facebook und spezialisierten Support-Plattformen geschildert haben, ist die eine strategische Option. Die andere Möglichkeit ist ein über das Web verteilter Kundenservice. »Fish where the fish are«, lautet ein gern bemühtes Diktum der Social-Web-Kommunikation. Der Kundenservice kann also auch dort stattfinden, wo die Menschen sich ohnehin über die Organisation und ihre Produkte unterhalten.
Praktisch kann das so aussehen wie bei der Asstel Versicherung, deren Botschafter-Konzept wir Ihnen gleich vorstellen. Das Unternehmen schickt seine Mitarbeiter als Ansprechpartner und Experten in ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.