requests for the manager’s time and answer subsequent questions for other
employees or outside sources.
•To enhance the discussion, you could ask if any participants have had parallel
“real life” experiences. If so, ask the participant how he or she handled those
issues, what the results were, and whether that person would handle things any
differently now. While this can be a good learning experience, take care to
remind the group that no two situations are exactly alike and that each
situation needs careful consideration when it arises.
•Participants generally feel good about sharing ideas that take place during the
discussion ...
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