
122 – The Case of Mr. Z
Purpose/Objectives: This exercise relates a sensitive employee behavior
problem . . . the case of a manager who has been with
an organization for 25 years and is no longer performing
up to standard. The suspected cause of the problem is
alcoholism. Participants look at both the manager’s and
the organization’s needs. They explore how initial in-
depth analysis of a problem helps avoid hasty decisions.
Participants are also able to gain feedback on how
others have approached and dealt with this far-reach-
ing, yet highly sensitive issue. Please note that there
are separate case studies for manufacturing, financial, ...