Purpose/Objectives: This short exercise shows how the use of inexact words
(i.e., with many possible meanings) contributes to
communication problems on the job. Participants hear
or read 12 statements that each include an inexact
word and try to determine what the statement means.
Then they compare answers and discuss the potential
problems created by inexact words.
Type: Discussion stimulator
Time Required: 15 to 30 minutes
Group Size: No minimum; 20 maximum
Use this Session Builder as: •A reinforcement exercise within a session to build on
key points.
•A pre-session assignment to stimulate thinking ...
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