
114 – Leadership in Action
Purpose/Objectives: This exercise gives managers and supervisors an oppor-
tunity to practice using leadership skills that will help
motivate and develop their employees. Participants
select a realistic problem situation, develop an approach
for handling it, and then take part in or observe a role
play of the problem-solving interview. By going through
the entire process, participants are able to see what is
necessary to produce adequate information for an
interview, to learn what skills are needed to handle the
interview appropriately, and to receive feedback from
their peers.
Type: Role Play
Time Required: ...