Purpose/Objectives: This exercise is designed to encourage participants to
debate and openly discuss a case study involving good
human relations skills. The case depicts a manager who
is facing a decision concerning whether or not to allow
a worker an unscheduled vacation day on short notice.
The situation is complicated by the manager’s previous
decision to permit another worker a day off under
similar yet different circumstances. Participants see
that the case requires sensitivity and understanding
along with a sense of fairness and consistency.
Type: Case study
Time Required: 60 minutes
Group Size: ...
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