
129 – Sensitivity to Others
Purpose/Objectives: This exercise will help managers and supervisors
understand the effects that recognition and rewards
have on an employee’s motivation to continue to
perform well. Through a case study or role play of a
situation in an advertising firm, participants are asked
to analyze the dialogue between a manager and
employees. They are to assess each participant’s ability
to recognize and use opportunities to stimulate
motivation in the employees. Once these opportunities
are identified, participants then write what they think
might have been a more appropriate response to
improve the motivational clim ...