June 2010
Intermediate to advanced
875 pages
12h 47m
English
book
Session Builders Series 100: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 100: 60 Exercises for Management and Supervisory Training
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160 – Saying It Assertively
Purpose/Objectives: Assertiveness is commonly defined as defending one’s
own rights without infringing on the rights of others.
But, it is hard to act or respond assertively under the
pressure of a difficult or frustrating situation. People
often resort to either passive or aggressive behaviors.
This three-part skill-building exercise helps participants
become more confident and self-assured in situations
requiring assertive responses. In Part I, participants are
asked to identify passive, assertive, and aggressive
responses to given situations. In Part II, they apply the
skill by composing assertive responses ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.