June 2010
Intermediate to advanced
875 pages
12h 47m
English
book
Session Builders Series 100: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 100: 60 Exercises for Management and Supervisory Training
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SB 116 Handout 1 (continued)
116 – Time Flies
Case Study
A Time Analysis (Sampling Period—April 18 to April 22)
The following summarizes a study conducted in the _____________ Department of the
ABC Research and Development Corporation.
• On the average, staff managers spend 18 percent of their time reading and
responding to internal and external correspondence.
• All correspondence is treated with equal priority. Responses are either e-mailed
or typed in a letter. A copy of all correspondence is then filed appropriately by
the assistant either online or otherwise.
• Eighty-five percent of the correspondence involves requests for or ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.