Session Builders Series 100: 60 Exercises for Management and Supervisory Training

SB 126 Handout 1

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126 – What horseplay?

In the following case study, a manager is handling a behavior problem. As you read

the case, underscore any examples you find the manager handled improperly. For

each item underscored, indicate the type of error you feel the manager made by

writing the corresponding letter from the list below.

First, read this list of what you should avoid in any counseling or disciplining session:

A Showing favoritism

B Using profanity or abusive language

C Humiliating the employee

D Scolding the employee publicly

E Losing your temper

F Being apologetic or too familiar

G Being sarcastic

H Failing to give ...