The public cloud landscape
The public cloud space is currently one of the most competitive and rapidly changing areas of technology. As more and more companies look to take the jump into public clouds, providers are fiercely competing to be the public cloud customers choose. Microsoft, Amazon, and Google stand at the top of the hill, with many others looking to secure a seat at the table. This fierce competition is great for customers, as it drives providers to constantly innovate and deliver more value.
Customer success has become the driving metric by which cloud providers are measured, which means providers are valued based on their ability to enable customers to achieve business goals. This creates a laser focus on delivering services ...
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