June 2001
Intermediate to advanced
416 pages
11h 28m
English
The benefits of investing in new sales roles include financial rewards, customer satisfaction, and employee satisfaction.
The company will see financial benefits in four areas: revenue growth, profit or margin contributions, productivity improvement, and probably lower absolute costs. It will obtain greater productivity from fewer direct sellers because, by adding new sales roles, the firm puts the responsibility for sales on more people than the direct resource.
Revenue should grow faster because the direct sales representatives spend more time actually selling and less answering routine questions. It should grow faster because the company has sales representatives ...
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