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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
xxiii
The Author
Joseph Raynus is a founder and principal consultant at ShareDynamics.
ShareDynamics is an information technology process performance management
consulting company that helps organizations achieve their strategic goals by trans-
lating them into realistic indicators to monitor, balance, and adjust process perfor-
mance. ShareDynamics has partnered with the Software Engineering Institute at
Carnegie Mellon University to deliver training and consulting services in the area
of measurement and analysis.
Joseph is certified by the Software Engineering Institute at Carnegie Mellon
University and has conducted many assessments, tra ...
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Publisher Resources

ISBN: 9781420072501