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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
176 ◾  Improving Business Process Performance
Types of Metrics: Which One Should I Use?
Depending upon the requirements of the organization, the metrics can be distin-
guished as:
1. Software Metrics: It is a measure of property of software, its component or
its specification. It is the mathematical number showing relationship between
different variables. ese are used to quantify the software, software develop-
ment resource or software development process.
2. Performance Metrics: It is a measure of the performance of the organiza-
tion. ese metrics are used for assessing the status of the project by measur-
ing the six criteria which are time, cost, scope, quality and actions. ese are
established by developing critical processes on the ba
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Publisher Resources

ISBN: 9781420072501