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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
45
Chapter 4
Impact Framework
Alice laughed. “ere’s no use trying,” she said: “one can’t believe
impossible things.”
“I daresay you haven’t much practice,” said the Queen. “When I
was your age, I always did it for half-an-hour a day. Why, sometimes
I’ve believed as many as six impossible things before breakfast.”
—Lewis Carroll, rough the Looking Glass
IMPACT Model
Lessons Learned
e assumption for organizational improvement was that organizations will set a
focus on business reengineering, and on development of information systems that
directly support company strategy, and management will be able to assume control
and use it to their c ...
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Publisher Resources

ISBN: 9781420072501