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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
Business: The Value Planning Domain ◾  115
With the GQM method, the number of metrics that need to be collected is
focused on those that correspond to the most important goals. us, data collection
and analysis costs are limited to the metrics that give the best return. On the other
hand, the emphasis on goals and business objectives establishes a clear link to stra-
tegic business decisions and helps in the acceptance of measurements by managers,
team leaders, and engineers.
Mohammad Modarres, professor of mechanical engineering, director of the
Center for Reliability Engineering, and codirector of the Center for Technology
Risk Studies, University ...
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Publisher Resources

ISBN: 9781420072501