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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
181
Chapter 8
Business Process 
Management: It Is 
All about Strategy 
and Outcomes!
Companies have high hope that business process management (BPM) will enable
them to monitor and control specific activities, to predict future internal and exter-
nal states, to monitor state and behavior relative to its goals, to make decisions
within needed time frames, and to alter the firm’s overall orientation and behavior
(Figure 8.1). It can serve as a real-time system that alerts managers to potential
opportunities, impending problems, and threats, and then empowers them to react
through models and collaboration.
ere are four questions that must be looked at ...
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Publisher Resources

ISBN: 9781420072501