Impact Framework ◾ 55
managers define the evaluation factors and their associated weights to evaluate
IT projects. en they determine the value of each IT project and select the
projects that provide the greatest value. e IT professionals include manag-
ers, analysts, and specialists who analyze the cost or benefits of IT solutions.
As important as strategic plans can be, they often are forgotten soon after they
are prepared because they don’t translate well into action. In most cases, business
strategies reflect lofty objectives (“Be our customers’ number one supplier”), which
are nearly impossible to translate into day-to-day activities. Also, strategic plans
typically focus three to five years into the future, in contrast with performance ...