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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
211
Chapter 9
Tools of Probletunity
Determine where the probletunity lies, and then build a proactive approach to solv-
ing the problem or taking advantage of the opportunity:
Tools of Probletunity
Fishbone
SWOT, etc.
SIPOC
Pareto
Lean
Value Analysis
A value stream is all of the actions (both value added and non-value added) cur-
rently required to deliver a product or a service. It is the work activity and informa-
tion flow occurring as raw material or information becomes a product/service that
is delivered to a customer. It is the flow of paper and information from its origin
or initial request, to the desired service or action, to its final delivery to t ...
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Publisher Resources

ISBN: 9781420072501