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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
90 ◾  Improving Business Process Performance
We must define the workflow, then look at how the workflow is managed using vari-
ous forms of information and communication. For the purposes of this chapter, we
will focus only on the workflow, and just briefly cover information flow (Figure 5.11).
Each process, i.e., a key process from your workplace project, is linked together to
form the total value stream of a given product or service. Value stream mapping can be
thought of as being done at the key process level. By thinking about linking the key pro-
cesses together, you will be interested in the performance from the key process level.
Always start ...
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Publisher Resources

ISBN: 9781420072501