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Appendix A: Business
Activity Monitoring
and Simulation
Joseph M. DeFee
Advanced Systems Division, CACI
Paul Harmon
Business Process Trends
Managing a Business in Real Time
Companies have always depended on processes. Historical processes may not have
been as well analyzed as they are today, but there have always been business proce-
dures designed to turn inputs into outputs in an efficient manner. Just as there have
been processes that defined how materials flowed from their arrival to assembly
and then to shipping, there have always been communication and control systems
that attempted to monitor the process flows and deal with events that threatened ...