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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
124 ◾  Improving Business Process Performance
Broad participation in the development of goals—consensus from above and
buy-in at the execution level (Figure 6.4).
Should drive higher levels of performance and close a critical performance gap.
Strategy can be described as a series of cause-and-effect relationships. It povides a
“line of sight” from strategic to operational activities, working on the “right” things.
-
Figure 6.3  Connecting strategy map and measurements.
Mission, Vision
(Goals and
Objectives)
Environmental
Scanning
Strategy Formulation and
Implementation
Evaluation
Control
Figure 6.4  Strategy development.
Value Management Domain ◾  125
Key P ...
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Publisher Resources

ISBN: 9781420072501