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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
287
Appendix C: 
Development and 
Implementation 
of Human Capital 
Measures and 
Dashboards: 
Lessons Learned
e below reflect lessons learned by a program manager of business and technology
solutions development at a large financial institution in the Northeast.
Sponsorship
Creating a dashboard is a significant investment of time and money, and
sponsorship should be clearly identified and committed to this endeavor.
If sponsorship is not clear and this project is in conflict with other pri-
orities in the company, it should be postponed until full and consistent
support can be ensured.
e opportunity to lose time and momentum with vendors and
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Publisher Resources

ISBN: 9781420072501