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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
75
Chapter 5
Business: The Value 
Planning Domain
“Would you tell me, please, which way I ought to go from here?”
“at depends a good deal on where you want to get to,” said the Cat.
“I don’t much care where … ,” said Alice.
“en it doesn’t matter which way you go,” said the Cat.
“… so long as I get SOMEWHERE,” Alice added as an explanation.
“Oh, you’re sure to do that,” said the Cat, “if you only walk long
enough.”
—Lewis Carroll (1865)
The Logic Model
e logic model is a framework for planning, managing, measuring, and evaluating
(Figure 5.1). Using a goal-measure approach, it connects activities and outcomes-
based results.
A common problem is that ac ...
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Publisher Resources

ISBN: 9781420072501