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Improving Business Process Performance
book

Improving Business Process Performance

by Joseph Raynus
April 2016
Intermediate to advanced content levelIntermediate to advanced
345 pages
10h 30m
English
Auerbach Publications
Content preview from Improving Business Process Performance
134 ◾  Improving Business Process Performance
indicators involve use of empirical data to set planned targets and thresholds. Where
organizations lack these data, expert opinion may be used as a proxy to establish
initial targets and thresholds until a good historical base of information can be
collected, but should not be relied on as a long-term solution for measurement pro-
jections. Rather, organizations must build the collection of the historical measure-
ment data into its collection practices. For example, see Figure 6.9. is indicator
is used to evaluate the trends in the growth, change, completeness, and correctness
of the definition ...
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Publisher Resources

ISBN: 9781420072501