June 2021
Beginner
488 pages
10h 7m
English
Content preview from Fundamentals of Level Three Leadership
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132. Susan Campbell’s Model of Change
Concept
Susan Campbell, a Washington DC consultant, developed her model of change in her book, From Chaos to Confidence.32 In it, she posited eight stages:
1. Feeling Unsettled. “Something isn’t right.”
2. Denial. “It’s not that bad.”
3. Facing the Present. “I see things as they are.”
4. Letting Go. “The past isn’t working. The future is unclear.”
5. Envisioning. “I now know what I want.”
6. Exploring Options. “We could do it this way or that way.”
7. Committing to Action. “Okay, I’m going to do this.”
8. Integrating the Change. “I AM doing it.”
Yet again, the overlaps with other models jumps out. I won’t beat that dead horse, rather let you draw the connections.
Example
Let’s consider a hypothetical automobile ...
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